“No matter how big your problems, they are smaller than God’s power. Place your life and your problems in the Lord’s hands.”
“If we are to have any impact on the world, we must add feet to our faith and hands to our love.”
“We must not leave goodness up to others. If each person waits for the next to take a step, the world will die while we stand in line.”
“Be certain your feet are planted in the right place before you decide to stand firm.” — Mildred Keating
“Without a talent, nurtured and perfected, the finest instrument would stand silent.”
“With Christ, the only way to fail is to quit!”
“Every noble crown is, and on earth will forever be, a crown of thorns.” — Thomas Carlyle
“Gratitude: counting your blessings instead of numbering your complaints.”
“We must allow the Word of God to confront us, to disturb our security, to undermine our complacency and to overthrow our patterns of thought and behavior.” ― John Stott” —
(Source: sozocommunity)
Yesterday I posted about two businesses that acquired companies of which I am a customer. My emphasis was on the necessity to have sharpened focus when acquiring a new business due to the fact that the buying company’s name often is on the newly acquired business. Name alone means very little to consumers. We want our needs met. We want excellence. We care about the details. Details matter when talking about reputation. It is precisely in transitions that excellence and attention to details is crucial.
I am happy to report that after I blogged, I serendipitously received a survey from my gym (one of the companies recently acquired). I filled it out in the late afternoon and received a call from the General Manager within an hour. Today we sat in his office as he talked me through my survey. He was fully engaged, listened attentively, gave some viable reasons but made no excuses. The issues raised he accepted full responsibility for. I commend this GM for taking the initiative, doing it promptly, and showing respect and appreciation for honest feedback.
A survey actually mattered!